Will Increased Awareness and Engagement Actually Improve Health Outcomes?

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The Challenge / Opportunity

Who is Affected?

The User Journey

Gain Insights Through Empathy

How might we increase health care benefit awareness and engagement to improve health outcomes?

Concept Overview

Key Features:

Key Testable Assumptions

Why Will This Concept Be Successful?

How Could This Concept Fail Miserably?

Facilitator | Strategist | Army Vet | Always Forward!

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