Getting feedback from customers doesn’t need to be overly complicated. A few months ago I ordered a couple of pizzas for my daughter and her friend. When the pizza arrived, I was surprised to see a bright yellow sticker on one of the boxes. No frills, just a little square…
Collaborating with a new colleague? Spending the time to get to know a each other before jumping straight into the work will help set the groundwork for a healthy and productive working relationship. Answer these questions to build a healthy and productive working relationship.
Motivation - What motivates you to be your best? And what type of work puts you in the zone? Communication Style - What is your preferred form of communication? And what are your non-negotiables? Never assume that the method you prefer is the best or only way. Pet Peeves - What are some of your work related pet peeves? This is an easy way to embrace a spirit of openness and candor. Feedback - How do you like to receive constructive feedback? It’s common for people to feel defensive when they believe their work is being criticized unfairly.
Make the commitment to send better emails in 2021. Here are three easy ways to level up your email skills.
What’s Your Why? Ask yourself… Why am I sending this email and what do I want the person who receives it to do after they read it? What is the main goal of your email?
Make it Clear and Easy Make it as easy as possible for your email recipient(s) to understand what’s going on and what they need to do. Break up dense text to reduce eye strain and use bullet points to add clarity.
Have Empathy… It’s safe to assume that the person receiving your email has other stuff going on in their day outside of waiting for your message. And just because it’s important to you, doesn’t mean it will be to them. So a little empathy will go a long way.
Q: What can I do to get better at meeting planning? In the boating world frames are used to support the hull and give a boat its shape and strength. In the planning world, framing can be used to strengthen focus, and shape outcomes.
And one of the best things you can do to get better at meeting planning is to make time, before the meeting, to assess the current situation and frame the challenge, or problem you want to solve during the meeting.
Questions to answer
What’s going on? Describe the current situation.
Why does the current situation need to change and what challenge, or problem, are you really trying to solve